What to Do When your Mattress Isn't Working for You

Sending back a newly-purchased mattress can seem like a hassle due to its massive size, but the process does not need to be long and drawn out. It is also not good to compromise your comfort for the sake of convenience. If sleeping on your new mattress for the first few days does not improve your level of comfort, the mattress should be returned to the retailer promptly so that you can get one that better suits you. Consider a memory foam mattress for your next purchase; it's a comfortable material on which to sleep, for a more relaxed night.

The following guidelines should be considered when it comes to returning a mattress; overall, it is best to read the fine print before purchase so that you know the necessary steps to take if the mattress does not work out.

• The most important thing to keep in mind about returning a mattress is to purchase from a retailer who has a generous return policy in the first place. Some of these satisfaction guaranteed policies range from 30-90 days. If you don't notice a difference in the quality of sleep over this period, you will want to return the mattress.
• Check to see whether the retailer is willing to pick up the mattress. Stores that do this, however, will usually charge a fee.
• If the mattress is not in its packaging, the store might charge you a restocking fee.
• The mattresses store's return policy might prohibit a refund for the mattress; some will only allow a one-time exchange for a different mattress from their own store.
• Whatever the store's policy dictates, it is vital to keep any documents on hand that show proof of purchase, namely the sales receipt.

While buying a mattress is a significant purchase that should not be done on impulse, there are situations in which you might find yourself dissatisfied with your mattress. When this is the case, it is important to know what steps you need to take to rectify the situation so that you can get a better mattress as soon as possible. Tip: Don't always look for the cheapest mattresses - sometimes it's best to go for quality, but whatever you do, check the small print before buying. BedCentre can offer advice on a wide range of mattresses and ensure you make the right choice.